Shipping policy

Shipping

How long does shipping take?
The delivery time is usually 1-3 business days. For shipments outside Germany, it may take 2-5 business days.

What are the shipping costs, and which countries do you ship to?
We offer worldwide shipping, and orders over €100 qualify for free shipping.

Within the EU, no customs duties or import taxes apply. However, for shipments outside the EU, customs fees and import taxes may apply to you.

Please note that import VAT and customs regulations vary by country, and you are responsible for covering any applicable fees.

How quickly will my order be processed?
All orders are usually processed within 24 hours and handed over to our shipping center, followed by dispatch via Deutsche Post. You will receive a notification via email to your registered email address.

Which shipping provider is used for my order?
All orders are shipped with insured shipping. For shipments within Germany, we provide tracking numbers.